Shipping Policy
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Overview At JBM HEIGHTS, LLC, we are committed to providing efficient and reliable shipping services. This Shipping Policy outlines our procedures for processing and delivering orders.
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Shipping Methods and Rates
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Standard Shipping: Typically takes 3-11 business days. Rates are calculated at checkout based on weight, dimensions, and delivery location.
Overnight Shipping: Available upon request. Rates are calculated at checkout based on weight, dimensions, and delivery location.
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Processing Time
Orders are processed within 2-3 business days after confirmation.
Orders placed after 3 PM EST will be processed the following business day.
Orders placed on weekends or holidays will be processed on the next business day.
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Shipping Locations
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We currently ship anywhere within the world.
For international shipping please ensure that the address is correct to ensure that your order gets to you on time.
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Tracking Your Order
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Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order status using the tracking link provided in the email.
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Shipping Delays
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While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, shipping carrier issues, or high order volumes.
We will keep you informed of any significant delays and provide updated delivery estimates as necessary.
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Shipping Costs
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Shipping costs are non-refundable.
Address Accuracy
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Please ensure that your shipping address is accurate and complete at checkout.
JBM HEIGHTS, LLC is not responsible for delays or delivery issues due to incorrect or incomplete addresses.
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Lost Packages
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If your package is lost during transit, please contact our customer service immediately.
We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
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Contact Information
For any questions or concerns regarding our shipping policy, please contact our customer service team at contact@jbmheights.com.
Thank you for shopping with JBM HEIGHTS, LLC !